SERVICES
CONSULT
Technology and I.T. processes should support business strategy, not constrain it. GreenMonkey IT can look at the strategic needs of clients to determine the technology and functional capabilities needed to support their goals. Resource can be engaged to consult on technology-related decisions, functional capability, processes and operating models to ensure they meet the needs and are effective. In summary, GreenMonkey IT Consultants should be used to help gain a brutally honest assessment of I.T. within the organsiation and understand where change and transformation is needed. GreenMonkey IT will cut through the noise and recognise ‘real world’ challenges to identify what is needed. Consultation can be offered against:
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TRANSFORM
Consultants can be engaged to establish and manage and direct the delivery of I.T. Transformation programmes. The fundamental objective is to take the customer to a higher level of I.T. delivery in order to support overarching business strategy. The customer may have a clear view of the Transformation or Change needed and simply be looking for independent resource to deliver the programme. Equally, they may need help to establish the framework and approach needed. GreenMonkey IT has a proven methodology, based around: Strategies:
Plans:
Decision points:
Delivery of tangible benefits with clear observable outcomes that make a competitive different to the business is critical. A clear and comprehensive benefits profile makes management and measurement of the transformation clear for the entire business and demonstrates original running costs, cost of change and new running costs as proof. |
MANAGE
Consultants can be engaged to manage or direct: Project Management: Effective project performance is vital to delivery business change, customer satisfaction and profit. GreenMonkey IT aims to cut through the clutter and focus on the fundamentals and best practices that mean the difference between project success and failure.
Programme Management: A key distinguishing feature of Programme Management is business sponsorship. Almost by definition, based on decisions made at the Portfolio Management level, programmes are sponsored by business needs. The programme takes on the ownership of benefits and is measured upon achievement of those benefits. Programmes can also sometimes have "benefits streams," or sets of interrelated benefits, such as increased R&D capabilities combined with increased market penetration, that cut across functions in the organisation. Programmes have multiple projects and span functions within an organisation, which means communication and stakeholder strategies are critical. Portfolio Management: A key distinguishing feature of Portfolio Management is that it is a process that is clearly characterised by business leadership alignment. Priorities are set through an appropriate value process for the organisation. Risk and reward are considered and balanced, and programmes are selected based on their alignment with organisational strategy. Feedback is provided from programme and project implementation so that portfolio adjustment can occur, if necessary. Strategic changes can also require portfolio adjustments. Service Management (ITIL v3): I.T. service management (more commonly known as service management) is a set of processes and functions that help align I.T. with organisational goals and deliver value. ITIL® is the most commonly used approach for I.T. service management. Our expert consultants can transfer the knowledge that you need to achieve your goals in I.T. service management (ITSM), ITIL and ISO20000. Whether you are looking to adopt certain aspects of ITIL, or gain ISO/IEC 20000 certification as proof of your organisation's level of commitment, GreenMonkey IT can help with.
The benefits of choosing GreenMonkey IT Services are:
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